Frequently asked questions
KoKo, Mint Pay, Visa & Mastercard
For orders placed before 1.30 pm on Weekdays –
- Colombo and suburbs- Within 48 hours
- Out station – Between 3-5 Business days
Please refer to the Returns and exchanges page for more information.
Please contact us via phone at +94 741 676 595, to cancel or amend your online order as soon as possible. Order processing typically begins once the purchase is submitted. Therefore, it is not guaranteed that we will be able to accommodate your request.
Follow the instructions on the care label. If the garment is machine washable, then you'll either see dots or numbers inside the bucket symbol. We recommend you to wash inside out at a low temperature, rinse shortly, and spin at low speed. Do not dry clean or tumble dry. Iron at low temperature and do not iron on a print. Accessories, shoes and leather products are not washable.
If you would like to receive more information, do not hesitate to contact us.
Our Courier partner is Citypack. You can use your Tracking number to see the progress of your package. https://citypak.lk/
Direct Message us at Pepper St. Instagram page or Call us at +94 741 676 595 and our customer service will get back to you within 24 hours.